1. Introduction
[COMPANY LEGAL NAME] ("Waves Market Co.," "we," "us," or "our") operates wavesmarket.co and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase products, or subscribe to our services. Please read this policy carefully. By using our services, you agree to the practices described herein.
2. Information We Collect
2.1 Information You Provide Directly
- Account Information: Name, email address, password when you create an account or subscribe.
- Purchase Information: Billing address, shipping address, payment card details (processed securely through our payment processor — we do not store full card numbers).
- Communications: Messages you send us via contact forms, email, or customer support.
- Subscription Preferences: Your product preferences, allergies, or customization requests.
2.2 Information Collected Automatically
- Device and Browser Data: IP address, browser type, operating system, referring URLs, and pages visited.
- Usage Data: How you interact with our website, including clicks, time on page, and navigation patterns.
- Cookies and Tracking Technologies: See our Cookie Policy for details.
3. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders and subscriptions
- Manage your account and subscriber portal
- Send transactional emails (order confirmations, shipping notifications, billing receipts)
- Send marketing emails, if you have opted in (you may opt out at any time)
- Personalize your subscription box based on your stated preferences
- Respond to customer service inquiries
- Improve our website, products, and services through analytics
- Detect and prevent fraud or unauthorized activity
- Comply with legal obligations
4. How We Share Your Information
We do not sell your personal information. We may share your information with:
- Service Providers: Payment processors, shipping carriers, email service providers, analytics platforms, and other vendors who process data on our behalf under contractual data protection obligations.
- Legal Requirements: When required by law, court order, or governmental authority, or to protect the rights, property, or safety of Waves Market Co., our customers, or the public.
- Business Transfers: In connection with a merger, acquisition, or sale of business assets, your information may be transferred. We will notify you before your personal information is transferred and becomes subject to a different privacy policy.
5. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you services. We retain transaction records for 7 years as required by applicable tax and financial regulations. You may request deletion of your account and associated personal data at any time by contacting hello@wavesmarket.co, subject to our legal retention obligations.
6. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request correction of inaccurate or incomplete data.
- Deletion: Request deletion of your personal data, subject to our legal retention obligations.
- Portability: Request transfer of your data to another service provider.
- Opt-Out of Marketing: Unsubscribe from marketing emails at any time using the link in any email we send.
- Do Not Sell: We do not sell personal information. California residents may exercise additional rights under the CCPA.
To exercise any of these rights, contact us at hello@wavesmarket.co or at the address below.
7. Cookies
We use cookies and similar tracking technologies to enhance your experience. See our Cookie Policy for a full description of the cookies we use, their purposes, and how to control them.
8. Security
We implement commercially reasonable technical and organizational security measures to protect your personal information, including SSL/TLS encryption for data in transit and secure, access-controlled storage for data at rest. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.
9. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, contact us immediately at hello@wavesmarket.co.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by email or by posting a prominent notice on our website at least 30 days before the change takes effect. Your continued use of our services after the effective date constitutes acceptance of the updated policy.
11. Contact Us
[COMPANY LEGAL NAME]
[ADDRESS]
Email: hello@wavesmarket.co
Phone: (800) 555-WAVE